Jack Be Click is your go-to service provider and problem solver for Mac, iPhone, iPad, AppleTV & Beats Audio, whether in or out of warranty. We use only genuine Apple parts, most iPhones completed within 2 hours, Mac repairs in 3-5 days. If you have any MacOS or iOS software related issues, we can often share tips and guidance or consult with you, providing detailed, intuitive training. We are a small team that cares passionately about our customers, so you enjoy a level of personal service that’s difficult to find anywhere else.
But we suggest making a service appointment at support.apple.com for either our Castle Rock or Kona location for faster service, less wait time.
We do PC's too!
How to get service during the COVID-19 outbreak
We understand you must operate almost totally online these days, so you need all your Apple devices working at maximum efficiency. When you need service, we are right here in Castle Rock for you. However, as you might suspect, we are extremely busy these days. So here’s how to work with us to get repairs handled as quickly and conveniently as possible.
Walk-ins are accepted but please be prepared to wait until we can fit you in between appointments.We recommend making a service appointment at Apple's support website for our Castle Rock location.
Please note: We are not accepting appointments by phone, text or email until further notice. Thank you for your understanding.
If you are late for an appointment, please understand that we must move on to the next walk-in customer in line. Late arrivals can elect to get in the queue at that time, or go back to the Apple site and reschedule.
Come to us with confidence.
Please know that we are taking our cues for best practices from the most dependable health authorities, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local health departments.
Presently, we allow only two guests in our store at one time, and require proper social distancing. We thoroughly clean all equipment at check-in and again before pick-up with an approved disinfectant cleaner.
We understand that in many cases, Jack Be Click is your only option for vital Apple product service at this time. Rest assured we will do our best to provide the hassle-free service you deserve, hoping to earn your trust as a valued customer in the months and years ahead.