IMG_2919.JPG
JBC3 copy.png

We are proud to be your local Apple Authorized Service Provider in two locations:

Castle Rock, CO and Kailua-Kona, HI

If you have any MacOS or iOS software related issues, we can often share tips and guidance or consult with you, providing detailed, intuitive training.  We are a small team that cares passionately about our customers, so you enjoy a level of personal service that’s difficult to find anywhere else.

 

We honor AppleCare warranty and use genuine Apple parts.  

We carry a selection of pre-owned Macs and iPhones!  See our current inventory

Walk-ins Always Welcome!

But we suggest making a service appointment on our website or at getsupport.apple.com for either our Castle Rock or Kona location for faster service, less wait time.

We repair PC's too!

To expedite the check in proces please do the following prior to coming in:

 

1 - Please turn off “Find My Mac” / “Find My iPhone”  

If you need help please click the appropriate link to Apple’s support article:

    

How to turn off Find My Mac - https://support.apple.com/guide/findmy-mac/remove-a-device-fmm2832fb8f0/mac

    

How to turn off Find My iPhone - https://support.apple.com/en-us/HT211149

 

2 - Please make sure your device is backed up to iCloud or Time Machine.

Your data is your responsibility.  We do everything we can to protect it, but ultimately it should be backed up and stored in another location.  We are happy to assist you in doing a backup for a fee, but we are not responsible for data loss.