Jack Be Click is your go-to service provider and problem solver for Mac, iPhone, iPad, AppleTV & Beats Audio, whether in or out of warranty. We use only genuine Apple parts, most iPhones completed within 2 hours, Mac repairs in 3-5 days. If you have any MacOS or iOS software related issues, we can often share tips and guidance or consult with you, providing detailed, intuitive training. We are a small team that cares passionately about our customers, so you enjoy a level of personal service that’s difficult to find anywhere else.
But we suggest making a service appointment at support.apple.com for either our Castle Rock or Kona location for faster service, less wait time.
We do PC's too!
To expedite the check in process prior to coming in please do the following:
1 - Please turn off “Find My Mac” / “Find My iPhone”
If you need help please click the appropriate link to Apple’s support article:
How to turn off Find My Mac - https://support.apple.com/guide/findmy-mac/remove-a-device-fmm2832fb8f0/mac
How to turn off Find My iPhone - https://support.apple.com/en-us/HT211149
2 - Please make sure your device is backed up to iCloud or Time Machine.
Your data is your responsibility. We do everything we can to protect it, but ultimately it should be backed up and stored in another location. We are happy to assist you in doing a backup for a fee, but we are not responsible for data loss.